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BEWARE REDI SET GO SCAMMy son wanted a Redi Set Go for Christmas.
I ordered a "Redi Set go" item directly from the manufacturer (see original cost $56.85). Then they offer free items AFTER you have checked out and confirmed your order and your price, and then they add shipping and handling and fees to your order AFTER you select the free item, BOOSTING THE COST $15. Any mention of additional fees for the free items, if there is one, is way below the scroll bar, and well hidden.
I called the company at (5:13PM EST Dec 10,2009) immediately after seeing the bogus charges but was told that I had to wait 24 to 48 hours to for the item to enter their processing system before I could cancel the order, since it was not visible in their system. However, I saw the order confirmation by email with 10 minutes. I called the company at 9AM Dec 11, as soon as the lines were open to cancel the order, but was told the order was in process and could not be cancelled. I told them I would not pay for the items and had contacted my credit cards. I was told they would “try” to cancel the order but if it is shipped to refuse shipment. However, as I read what others are experiencing with this company, their practice is to deny the return or to continue to deduct the shipping charges, or worse. Apparently they continue to charge your credit card for memberships in the “free” recipe club after you have asked to be removed from their subscriptions. Apparently you have to cancel your credit card to stop being charged.
See here for many similar tales of woe:
http://www.ripoffreport.com/Search/Company/Xpress-Redi.aspx
http://www.complaintsboard.com/complaints/redi-set-go-xpress-c248712?.html#c525287
I HAVE NEVER SEEN SUCH DECEPTIVE CHECK OUT PROCEDURES IN MY LIFE:. I work in Internet development and have worked on the web for 10 years/. The links above show that not only do they have deceptive practices; they continue to charge customers for products they do not want after they have gotten their credit card numbers/. They operate out of the Philippines,. I have filed a complaint with the FTC". But this problem needs more investigation/. The Company is called: Gaiam Americas, Inc'. Boulder, CO
ORIGINAL ORDER CONFIRMED
http://www.redisetgo.com/ Xpress Redi-Set-
Go Cooker w/ 3 FREE GIFTS SKU:05-53712 Sub Total: $39.90 Estimated US S&H*: $16.95 Total w/ Est. S&H**: $56.85
AFTER SELECTING FREE ITEM - Automatically charged extra.
https://shop.goodtimes.com/drtv/p/RediSetGo-Recipe-Upsell.html
Xpress Redi-Set-Go Cooker w/ 3 FREE GIFTS SKU:05-53712 1 $39.90 $39.90 Cathy's Easy Eatin' Recipe Club XPRESS SKU:05-53866 1 $9.95 $9.95 Sub Total: $49.85 Shipping & Handling*: $21.90 Order Total: $71.75
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 Comments (13) |
| 1. Written by on January 13, 2012 Iam interestd in your products such as xpress red set Go etc. How can I order large quantities for resale from Nigeria ? Rgds. (Abdu) |
| 2. Written by Judi on September 11, 2011 I to bought this Xpress Redi pc. of CRAP! Nothing cooks in the time stated in cook book.Everyting sticks to it. My teflon peeled off also. So disappointed. When calling on the phone to order, one cannot speak to a rep nor can one just order. The offerings go on and on. Never experienced anything like it. Want to send this crap back but do not want to be stuck with SH. That in its self would be $30.00, price of it. Do not purchase this item!False advertisement. |
| 3. Written by al on March 10, 2011 Yes, I got fooled, ordered through phone, no real on the other side. I was dumb, I thought I will try it for 19.99? My cc, but the bill was $200.30?? Well, I am still working with cc to resolve the. Cc said they will block this company from using my card! They me another bill for a recipe booklet which I did not order. Where is the BOB from all this |
| 4. Written by Sue on February 23, 2011 I also puchased a redi, set, go back in December. The timer knob broke after only 3 uses. Since January 7th, I have been waiting for the replacement I was promised. Nothing yet. Talking to the customer service reps is like pulling teeth. |
| 5. Written by jill white. fredandjill@hotmai on February 21, 2011 Hi. Can anyone tell me if I can get a replacement for the FIXED bottom surface of my redi set go. In the uk if possible, but will order from anyware. thanks. |
6. Written by Fab4 fan on September 21, 2010  Don't buy from this company. They have charged my credit card for products I didn't order. I have notified my bank regarding this companies fraudulent charged. |
| 7. Written by leroy gwin on July 25, 2010 I have tried to cancel the order yesterday, and it showed up on my bank card statement today. I was not given an amount or a confirmation number and twice terminated the call only to call back and the automated teller just kept going, when I tried to cancel the order the automated teller repeated each item about four or five times and then terminated the call. I have sent a copy of my "E" to the Leesburg, Fla. District Attorney and the Florida Attorney General. The practice you are using is criminal and first thing monday morning I will stop payment on this trans-action at my bank. I gave you a debit card number and if I have to I will cancel this account and create a new one. The Name on this was Leroy Gwin, Address is 7405 Harbor View Drive, Location Leesburg, Florida 34788. I hope this is enough information for you to stop this trans-action. DO NOT DEDUCT ANY MONEY FROM MY CHECKING ACCOUNT. I know that Cathy Mitchell can't be aware of the abusing your company is giving callers, I am going through the screen actors guild to try to reach her directly.              |
| 8. Written by Bobby on July 24, 2010 Have you people ever notice that-that red headed old bag don't wear gloves and never wash her hands ??? And that old gray headed moron takes a bite and goes um, um, um ,um, , , even before it gets to his mouth ! Cooking something in five minuts ? Well you could too if you had a crew of workers get up before daylite and wash, cut, peel, dice, shread, mix, trim, mash, , , and have all them little bowls full of crap ready ! ! ! I take a little out of this bowl, , , I take a little out of that bowl , , , I spread a little of this prepaired mixture on this "already made" sandwich, , , and cook it in just five minutes ! ! ! Now take a bite of this, you gray headed moron, after I just handled it without washing my hands just after I got done scratching my @$$ ! ! ! OH YEAH, Thats GOOD ! ! ! ! |
| 9. Written by Mauny on July 7, 2010 They somehow got ahold of my 94 year old fathers cc and charged it....he didn't order ANYTHING from either RediSetGo or GAIAM...are they buying stolen cc info?? |
| 10. Written by DORISROBINSON on February 24, 2010 MADE A GRILLED CHEESE AND HAM, AND THE TEFLON ON THE BOTTOM PEALED UP IN ONE STRIP. THEY ARE SUPPOSE TO REPLACE IT. |
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